Close the tab if any of this is you
If you need a size past US XL, close us.maje.com. The live chart still stops at French 42. If a PO box, a hotel desk, or an APO address is the only place a box can land, close it. FedEx from this warehouse will not walk a parcel into any of those. If you live in Canada and hoped the US cart would hop the border because the store locator shows Toronto, close it. Canadian boutiques exist. This checkout does not serve them. If a four-hundred-dollar jacket is not a planned buy, close it. That is warm advice. It is also a filter.
Walk away from the sale tile unless you already know the size and the color in daylight. Markdowns, swimwear, bodysuits, and jewelry sit behind Final Sale: no return, no exchange, no store credit. The Merchandise Return Tag in the tissue does not buy a second chance. Walk away if you meant to carry an online box into Bloomingdale's or Nordstrom and leave it on a counter. The help pages shut that path. Walk away if you wanted a men's line or petite-only grading. I rechecked the published size tools on 27 September 2026; a petite grid was unpublished, and nothing on the US site dressed a man. And that's the part people skip when a purple tile looks cheap enough.
- Leave if you need larger than US XL or a petite-only grade the site does not publish.
- Leave if a PO box, hotel desk, APO, or FPO address is your only drop.
- Leave if you live outside the United States and want this cart to cross a border.
- Leave if sale, swimwear, bodysuits, or jewelry are the only pieces you can afford and you are not sure.
- Leave if your plan is to walk a web order into a department counter and get cash.
Rewind: four letters, a Paris studio, and a US street-address shop
Judith Milgrom opened Maje in 1998 and remains artistic director. She grew up in Morocco and then Paris and taught herself the everyday wardrobe she wanted to wear. The four letters are a family code — Moyal, Alain, Judith, Evelyne — and that is the only aside I need. Alain built the company beside her. Evelyne founded Sandro. Parent company SMCP still credits Milgrom as founder and names Elina Kousourna as CEO. The house mentions a 2011 Femme en Or trophy and a 2017 Chevalier de la Legion d'Honneur. Prototypes leave a Paris studio. Partner factories sit in several regions. None of that changes the US cart.
us.maje.com is a United States shop for women's ready-to-wear and accessories. It is not a recap of the French site, and a New York receipt will not automatically work in Paris. On 27 September 2026 the homepage still led with Fall-Winter 2026 rather than every country catalog at once. Dresses, knits, trousers, blazers, coats, bags, and shoes share one checkout. I am naming one bag so this does not become a rack list: the Miss M. The rest of the grid moves week to week. Checkout is what you pay.
Five French numbers, a 5-foot-10 sample, and shoes that start at 5.5
Clothes map French and EU 34, 36, 38, 40, and 42 to US XS, S, M, L, and XL. The same table lists house numbers 0 through 4, UK 6 through 14, German 32 through 40, and Italian 38 through 46. It is a correspondence chart, not a bust-waist-hip tape; those body numbers were unpublished on the guide I fetched. Product pages often show a 5-foot-10 model in French 36, which is US Small. After you pick your usual size, the longer FAQ still says call 1.866.814.1405 if you sit between sizes. Footwear dropdowns typically run US 5.5 / FR 36 through US 10.5 / FR 41. Some mules add US 4.5 / FR 35. Bags are one size.
If you need larger than US XL, this is the wrong shop. A few Mary Janes still warn that the last runs small; trust the product page, not a neighbor colorway. Do not treat a model height as your tape. Between sizes, the phone line is the published next step. Quietly, that five-size fence is the whole fit story. There is no unpublished secret grade hiding behind customer care.
Check the size on the exact garment you want on us.maje.com, then confirm whether that piece is full price or Final Sale before you pay.
Open the live French-to-US size pair →Who should stay in this cart
Stay if you already pay contemporary prices for a weekend dress or a tweed jacket and you want that Paris look in a US street-address box. Stay if you wear roughly XS through XL and you can live with French numbering. Stay if a Miss M is the bag you came for and you understand it will not arrive in three volumes. Guest checkout works. An account still helps if you expect a split shipment, a size exchange, or a prepaid label. Klarna shows on eligible orders from thirty-five to three thousand dollars, subject to approval. US-issued gift cards work on the US site and at participating standalone boutiques and outlets in this country.
The woman I keep picturing already owns one good blazer and wants the next one to look like it left a rue in the ninth, not a mall corridor. Knitwear and leather carry gold hardware. Dresses skew short and satiny or structured and tweedy. That is the house. It is not a basics mill and it is not a couture atelier. If you want either extreme, you will be bored or broke. A first-order email or SMS welcome code may appear at cart on select full-price goods. Do not count on stacking it with another promo.
How money leaves and a FedEx box shows up
Drop pieces in the bag, type a street FedEx will accept, choose a ship method, and pay. Cards on the older FAQ are still Visa, Mastercard, American Express, Discover, and PayPal. Newer help copy adds Klarna and says authorization hits at purchase, with capture when the box actually leaves. Cancel before shipment and the hold usually drops within five business days. Online checkout does not offer tax-free shopping. One promotional code applies unless a campaign writes a second exception. You cannot rewrite a placed order. Current help copy gives two hours to cancel through Track My Order or the account. After that window the warehouse keeps going.
Every US site parcel travels with FedEx. Processing generally takes up to two business days on the current help FAQ; product copy and the longer FAQ still say two to four. The warehouse runs Monday through Friday. Once the ship email lands, standard delivery is two to ten business days in the help FAQ and five to ten on many product pages, weekdays, roughly 8 a.m. to 7 p.m. Standard service is listed as free on the longer FAQ. Express is prioritized, may still need processing time, then aims for two business days in transit. The longer FAQ prices FedEx 2 Day at twenty-two dollars and mentions ShopRunner for members. Checkout is the live rate. One order can leave in more than one box.
- Zone: United States street addresses only. No PO boxes, APO or FPO, or hotels.
- Standard FedEx: listed free. About two to four days to process, then about five to ten business days in transit.
- Express: about two business days after the ship email. The longer FAQ lists FedEx 2 Day at twenty-two dollars.
- Cancel window: two hours on the current help FAQ. No edits after checkout.
- Mail return: eight dollars off the refund unless the house agrees the piece was wrong or damaged.
- Service: 1.866.814.1405 or customercare@cs-us.maje.com, Monday through Saturday, 9 a.m. to 7 p.m. Eastern.
The useful version of Maje in the United States is full price, French 34 to 42, and a street FedEx can find. The sale tile is a one-way door. I would rather you leave a purple dress in the cart than fight Port Reading for money the house already said it will not send.
— Ethan Cole
Thirty days, an eight-dollar label, and the Final Sale fence
Full-price pieces that still have every tag can come back or swap size for 30 days. Keep the Merchandise Return Tag on. Worn, washed, or altered goods are refused. Start the mail path from your account or Track My Order, print the prepaid label, and tuck in the packing slip. Those labels are cut only for continental US addresses. Puerto Rico is out. Eight dollars comes off the refund unless the warehouse agrees the piece was damaged or the wrong item. After they scan the box, figure five to ten business days in their queue and another three to four before your bank shows the money. The longer FAQ still prints Maje Returns, 1009 West Middlesex Avenue, Port Reading, NJ 07064. A size exchange is the same style, held ten days, with no return postage.
Eligible web orders can also land at a participating standalone boutique. An outlet will not take that box, and a department counter will not either. Sale, swimwear, bodysuits, and jewelry stay Final Sale in both channels. Footwear that is eligible still needs the original shoebox, according to the longer FAQ. If a Final Sale piece arrives with damage beyond ordinary transit marks, the help FAQ wants notice and photos within 48 hours of delivery. Do not wash a maybe-return. Do not wear it to dinner and hope the tag still counts.
Spring Street will take a parcel. A department counter will not.
In New York, 114 Spring Street and the Meatpacking flagship at 405 West 13th Street are the addresses that matter for a try-on or an online return. Chicago has Oak Street at 100 East Oak Street. Los Angeles listings include The Grove, Beverly Drive, Westfield Century City, and Westfield Topanga. Outlets for older seasons include Woodbury Common, Desert Hills in Cabazon, San Francisco Premium Outlets in Livermore, Las Vegas North Premium Outlets, and Sawgrass Mills. Call before you travel. Online and store prices can differ; the number you accepted at checkout governs the web order. I am not inventing hours that were unpublished on 27 September 2026.
A flagship try-on is the only honest way to settle a French 36 against your own shoulder. Bring the order number if you are returning a web piece, and ask the advisor whether that door is a participating standalone shop before you stand in line. Department counters can sell the clothes. They cannot close the US-site return loop. If the nearest door is an outlet, treat it as last season on a hanger, not as a refund desk for last week's cart.
Use us.maje.com for current Fall-Winter 2026 pieces, then decide in the cart whether free standard FedEx is enough or you want paid express.
Shop Maje ready-to-wear on the US site →Questions I would ask before I click pay
Does us.maje.com ship to Canada, a hotel, or a military address?
No. The US site keeps delivery inside the United States and refuses PO boxes, APO and FPO addresses, and hotels. Canada shows up on the locator because the house has shops there, not because this cart will clear customs. Use the Canadian site or walk into a local boutique if the box has to land north of the border. A hotel desk is also refused. When the help page talks about porch theft, it points you toward a workplace dock or a neighbor's street, not a front desk. Drivers work weekdays. A Saturday click waits for Monday's warehouse before FedEx even starts the clock.
Can I send back a markdown dress, a swimsuit, or a pair of earrings?
Almost never. Full-price ready-to-wear with tags intact can travel back inside 30 days. Sale goods, swimwear, bodysuits, and jewelry are Final Sale in every channel I can still read: no refund, no swap, no store credit. The return tag in the tissue is not a permission slip. Damage on a Final Sale piece that is worse than ordinary transit wear needs photos within 48 hours of the doorstep. On goods that were returnable to begin with, an approved quality or wrong-item case drops the eight-dollar fee. Leave the plastic on until you are sure. Eligible shoes still want the original box.
How tight is the cancel window, and can I change a size after I pay?
You cannot rewrite a placed order. Current help copy gives two hours to cancel through Track My Order or the account. An older FAQ slice still says 30 minutes, so treat the shorter clock as the one that can bite you. Miss the window and you wait for the box, then run a return or a size exchange if the style qualifies. An exchange is the same style, asked inside 30 days of the ship date, with the unused piece back within 10 days and no postage taken. A cash-style refund by mail still loses eight dollars. Guests can track with the order number and the checkout email.
Will a US gift card work at Bloomingdale's or on a trip to France?
Not under the help FAQ I rechecked. Cards bought in the United States work on us.maje.com and at participating standalone boutiques and outlets in this country. They fail at retail partners such as Bloomingdale's, and they fail outside the country of purchase. There is no expiry and no inactivity fee. The cap is one thousand US dollars. A lost card is treated like lost cash. Promo codes cannot buy a card, and a card cannot buy another card. An older page still talks as if cards were store-only; when the newer help text and the gift-card page disagree with that, trust the newer pair at checkout.
What should I do if leather arrives marked or the wrong size ships?
Email customercare@cs-us.maje.com or call 1.866.814.1405 while you still have photos of the label, the mark, and the packing slip. The desk is listed Monday through Saturday, 9 a.m. to 7 p.m. Eastern, except public holidays. Put the order number and the checkout email in the first sentence. A full-price size miss can use the 10-day reserved exchange or the 30-day return. A Final Sale jacket with damage beyond normal wear falls under the 48-hour photo rule. Extra buttons ride with buttoned garments. Spare hardware is not a parts counter you can ring for a missing buckle. Theft after a completed FedEx scan is a carrier claim; file it while the trail is warm.
Can I get a tax-free checkout, stack two codes, or change the address later?
Tax-free shopping is not offered on the US site. One promotional code applies unless a campaign writes an exception, and a first-order welcome offer, when it appears, usually sits on select full-price goods. You cannot edit a placed order, including the street. If you mistyped, write customer care inside the two-hour cancel window and ask them to stop the pick. After that, the warehouse keeps going and you are in return territory. Split shipments happen; one confirmation can still become two FedEx scans. Track My Order is the published status page for guests and accounts alike.
